Frequently Asked Questions

General Affiliate Questions:

• What is FindandTry's affiliate program?

  FindandTry’s affiliate program is generous affiliate system that enables affiliate marketers and webmasters to earn generous commissions by generating leads and new members for FindandTry.com.

• How much money can I earn?

  Find & Try is pleased to offer our affiliates one of the highest paying affiliate programs in the entire industry! We offer a variety of high-paying affiliate programs for you to choose from! With our popular “Traffic Jam” program, you can earn up to $100 for every 1,000 unique visitors you send to us. If you prefer to get paid per order, you’ll earn as much as 95% per premium member! And if you prefer to get paid for all new and recurring business your leads deliver, you can take advantage of our percentage program and earn up to 75% for every paid membership on all initial purchases and recurring payments! What’s more, when you refer other affiliates to us, we’ll pay you a full 5% net income earnings off of every sale from your referred affiliates! We challenge you to top that! With FindandTry’s affiliate program, your potential is unlimited; the more traffic you send to us, the more money you will earn!

• Does my site qualify to participate in your Affiliate Program?

  Provided your website is a legal web site we welcome you to become an affiliate of Find & Try. There are no minimum web traffic requirements for our Affiliates, so just about anyone can join!

• What is the difference between all Affiliate Programs?

  At Find & Try, we strive to make our Affiliate program flexible to the needs of our different affiliates. That’s why we’re pleased to offer you a variety of different programs to suit your needs. What’s more, because we want you to be successful, we give you the opportunity to participate in each of our programs so you can optimize your affiliate commissions based on the unique performance of each of your sites!
  
  

  We offer four different ways for you to earn money:

  1. 1

     Our Traffic Jam program is the quickest way to make money with Find & Try! You’ll get up to $100 for every 1,000 unique visitors you send to us. You send traffic. You get paid—it really is that simple!

  2. 2

     With our Per Subscription Payout you earn a fixed amount for any paid membership order on our site, regardless of the amount.

  3. 3

     Our Revenue Sharing Program pays you a percentage of all initial and recurring membership fees for the members you send to us.

  4. 4

     Our Referral Program lets you refer other affiliates to us and earn a percentage of every initial and recurring sale generated by your referred affiliate!

  You can review the full details of our programs by going to our programs page.

• Can I earn money by referring other websites?

  Absolutely! Find & Try has a generous referral program, allowing you to refer other webmasters or affiliates to our program. You’ll make 5% of the net income, including both initial and recurring sales, from any affiliate you refer to us!

• Do you accept non-English traffic?

  Yes. Provided the referring non-English site meets our requirements, we are happy to accept the website into our program.

• How do I report abuse or copyright violation?

  At FindandTry.com, we take copyright infringement very seriously, and we pursue violators to the fullest extent of the law. If you should come across any entity that is infringing upon any Find & Try trademark, trade name, service mark, copyright, or other proprietary right, please email us right away at .

• Do you offer commission for free account registrations?

  Of course! Whenever you refer a new female visitor who registers for a free account, we’ll pay you $1.50 for each U.S. based woman who creates an account with us from your link. Plus, you can earn $0.30 for each woman who establishes an account from outside of the U.S. If an online account is established under the categories of gay, couple or transgender or group, we’ll pay you $1.00 for each U.S. based account and $0.10 for each non U.S. based account. Please note, commissions are only earned on accounts which are email verified and meet our internal account requirements.

• Account Related Questions:

  How do I check my performance statistics?

  At Find & Try, we give you powerful analytical tools to help you understand your performance and maximize your earnings potential. We allow you to easily review your statistics online, and we update all statistics in real-time. From within your account, you can access your statistics page to review performance by subaccount type, right down to the individual links. For more information, view the statistics page of your account.

• How do I post a banner on my site?

  Posting one of FindandTry’s banners to your website is as easy as following these steps:

  1. 1

     Log in to your affiliate account.

  2. 2

     Choose your desired banner.

  3. 3

     Copy the banner code information from the box underneath the banner and paste it directly into the code onto your web page. The banner should automatically appear.

• Can I use the same banners on multiple sites?

  Absolutely! As an affiliate of Find & Try, we want you to promote our banners on whatever websites you control, as you see fit. After all, the more you advertise for us, the more money you stand to make!

• Payment Questions:

  Am I charged any fees upon payment?

  For most payments, Find & Try charges no processing fees whatsoever. However, in the case of wire transfers under $1,000, we will charge $45.

• What is the amount do I have to earn before I am eligible to receive a check?

  Find & Try releases payment to you once your affiliate account has earned a minimum of $50 in accrued commissions. If you have not met the $50 minimum, any accrued commissions will automatically be rolled over to the next period and combined with your earnings from previous period. In the event you do not earn commissions totaling at least $50 during the one year prior to any given period, we reserve the right to charge an account maintenance fee of up to $50 per year. Any maintenance fee charged will be automatically deducted from your unpaid accrued commissions, and will be equal to the lesser of $50 or the amount of unpaid commissions in your account.

• How and when will I get paid?

  FindandTry.com has a number of payment options for you, so you can get paid quickly and the way that you want. We process payments every week, please allow maximum 5-10 business days to receive your payment. First, we can mail you a check through first-class mail. For updates on your check processing status, please refer to the "Payments" section in your account. In addition we also provide payments via ACH transfer. To take advantage of this option, your bank account must be based in the United States. Please provide us with all relevant account information for the account to which payments will be made. As a convenience, we also offer wire transfers for our affiliates. Again, you must provide us with all relevant account information for your account. Please note that, while wire transfers are one of the fastest payment methods you can choose, there are fees associated with them, and Find & Try deducts $45 from any wire transfer under $1,000. Finally, we also offer payments via many web payment processors including Paypal, Paxum and Webmoney.

• I have not received my payment. What should I do?

  If the payment status in the payment page is set to “Paid” and you have not received your funds within a normal time range of 10 business days, please verify all applicable and relevant information (address, account number, wire routing number, SWIFT code, etc.) is correct. If it is, please open a ticket. Be sure to include your BatchID, the amount of your expected commission, and we will get back to you as soon as possible.

• What do I do if I receive a check with the incorrect information on it?

  In the rare event you receive a check with incorrect information, please return the check to us by mailing it to:
  
  Sun Social Media Inc.
  Attn: Affiliate Team
  21218 St. Andrews Blvd., Suite 114
  Boca Raton, FL 33433
  United States of America
  
  In addition, please open the ticket. Please note: in order to process a new, corrected check, you must return the check to us. As an alternative, we can issue a stop-payment with our financial institution, but this may be subject to a fee, which would be passed on to you. After the original check is returned or a stop-payment is issued, we will do our best to send you a new check within 10 business days.

• Can you deposit funds directly to my account?

  Yes. We offer both ACH transfer and bank wire payment options. Please note that, while bank wire transfers are one of the fastest payment methods you can choose, there are fees associated with them. For any bank wire less than $1,000, you will incur a bank wire fee of $45.

• Statistic/Reports Questions:

  How do I access my statistics page?

  To review your account statistics, please complete the following steps:

  1. 1

     Log in to your affiliate account.

  2. 2

     Click on the Statistics link to retrieve your account statistics page.

• How do I change the information in my profile?

  In the event you need to edit your contact or payment information at any time, please:

  1. 1

     Log in to your affiliate account.

  2. 2

     Click on Account Info.

  3. 3

     Move the mouse over the necessary field to make the change.

  For your security, in order to update your payment information please open the ticket and provide the information that needs to be changed.

• What to do if I forgot my password or username?

  In the event you've forgotten your username or account password or are otherwise unable to log on to your account, please contact us. Be prepared to provide the following information: your email, your name or company name, your web site, and your contact information.

• How often are statistics updated?

  At FindandTry.com, we understand the importance of having up-to-date reports that allow you to make key business decisions. That’s why your statistics page is always populated with the latest information about your account. That means the statistics you’re viewing are real-time, so you’ll always be up-to-date. Please note that when the user first signs up, there’s a moderation period that may cause some delays in your results. Also you might see payments listed as pending for a short period of time before they are released to you.

• How long does it take for new free members to show up in the statistics report?

  Because we must approve each new membership application, please allow between 1-3 business days for us to process the membership and credit you for new members who join through your affiliate links. If you would like to see new members with pending status, please visit detailed statistics page.

• What should I do if some information is missing from my statistics report?

  As mentioned above, an order must be approved by FindandTry.com before we credit your affiliate account for the sale. We monitor every transaction for fraudulent activity. Therefore, you should allow 1-3 business days for sales to show up. In addition, you should expect that some orders will not be approved, due to any of the following reasons:

  1. 1

     The customer’s credit card number supplied was incomplete, invalid, or not accepted.

  2. 2

     There was a typo on the order form.

  3. 3

     The credit card provided was denied due to lack of available credit or invalid expiration date.

  4. 4

     The transaction was considered as fraud.

  5. 5

     The member already exists in our system.

  If you believe any information on your reports is incorrect, please contact us.

• How does Find & Try track my traffic?

  When you register for an affiliate account at FindandTry.com, you are provided with a unique affiliate ID. This ID is embedded in each affiliate link you receive through your account. When a visitor arrives at FindandTry.com and/or joins our website from your link, you are given credit for the visitor/sale.

• What is a sub account and how does it work?

  A sub account is a feature that allows you to have many different referral links within your own affiliate account. There is no limit to the number of sub accounts you may have. Each sub account you create will have its own exclusive link, allowing you to “drill down” into the performance details for each unique marketing activity you establish for FindandTry.com. This level of detail provides the easiest way to keep your marketing activities organized, so you’ll always know what’s working best!

• Other Questions:

  What forms of promotion can I use?

  Most affiliates promote Find & Try by using banners or other promotional materials. However, you may also join chat rooms, online clubs, etc. and refer Find & Try by providing one of your links to the community you’re communicating with. In the event you decide to promote Find & Try through one of these alternate methods, we encourage you to abide by chat room rules. Also, please be aware that it is much more effective to promote the many benefits of Find & Try instead of simply posting a link. Please review our spam policy within our Affiliate Agreemen.

• My account is banned - why?

  Spamming and other unethical or illegal means of promoting Find & Try is unacceptable. If your account is suspected of cheating or reported for spamming, you will be immediately banned and all unpaid commissions will be automatically voided. We must take such extreme steps to protect our company’s reputation and legitimate affiliates.
  
  Your affiliate account may be suspended or banned for any of the following reasons, including but not limited to:

  1. 1

     Complaints that your affiliate ID was used in spamming activities.

  2. 2

     Falsifying accounts (creating fake accounts).

  3. 3

     Excessive chargeback rates (7% or greater).

  4. 4

     Other inappropriate actions.

• What is considered spam?

  By definition, Spam is any attempt to deliver unsolicited bulk email. Almost all spam is commercial advertising in nature. Spammers create targeted lists of prospects by scanning Usenet postings, stealing emailing lists, or searching the Web for email addresses. Find & Try prohibits all affiliates from using spamming techniques to advertise our website. In the event any affiliate is suspected of using spam or other unethical marketing techniques, the affiliate will be suspended and banned from our program and will forfeit any and all unpaid commissions.

• Do you allow blind links?

  Yes, FindandTry.com allows affiliates to direct traffic through blind links, text links, thumbnail links, etc. In addition, you can use banners and text links we provide to you.

• Contacting FindandTry's Affiliate Team

  We are here to help you achieve your goals and succeed, and we look forward to helping you. Before contacting us, please review our FAQs to see if your question is listed. If it is not, please feel free to contact us using one of the methods provided below.
  
  By email:
  
  By mail:
  
  Sun Social Media Inc.
  Attn: Affiliate Team
  21218 St. Andrews Blvd., Suite 114
  Boca Raton, FL 33433
  United States of America
  By Phone: +1.954.769.0088
  By Fax: +1.954.284.0960